Credit Control Manager

About the role

About 1st Formations At 1st Formations, we empower entrepreneurs to start, run and grow their businesses with confidence. We’re a leading UK provider of company formation and compliance services, building a modern, integrated platform bringing together company formation, compliance, accounting, payroll and ongoing business support. We have strong momentum and ambitious plans for growth: £18m annual revenue, including £9m ARR Over 1 million companies formed Certified B Corp and Carbon Neutral Business Forecast to grow 5x–10x over the next three years The Role We’re looking for an experienced Credit Control Manager to take sole ownership of collections for our growing Accounting Service.

What you’ll do

• We’re looking for an experienced Credit Control Manager to take sole ownership of collections for our growing Accounting Service.
• This is a hands-on, standalone role with considerable autonomy. You will be responsible for designing and building our credit control and collections process from the ground up, and then running it day-to-day.
• Your job is straightforward: ensure contractual monthly payments are collected, missed payments are followed up on promptly, and arrears are resolved consistently and professionally.
• This is not a traditional credit-risk role. You won’t be setting credit limits or negotiating commercial payment terms. The focus is on recurring contractual collections and creating a scalable collections operation as the Accounting Service grows.

Benefits & working conditions

• Competitive salary and comprehensive benefits package
• Hybrid working
• A high-autonomy role with the opportunity to build and own a new collections function
• Genuine opportunities for progression as the Accounting Service and wider business grow
• The opportunity to influence customer experience, billing processes and product development
• A culture that values ownership, impact and continuous learning