About the role
Manage customer engagement across the entire customer lifecycle, from onboarding through renewal.
Responsibilities, requirements, fit, evidence and preparation are organized here. The original posting stays available for final verification.
What they’re looking for
Select a requirement to inspect fit, evidence or application context.
- Minimum of 3 years of experience in a Customer Success/Account Management role or Inside or Field sales.
- Fluency in Russian
- 2+ years of industry experience, with experience in cloud security and/or performance industries preferred.
- Bachelor's degree and/or other professional qualifications.
- Direct experience in commercial sales, negotiation, and deal closure.
- Strong understanding of or willingness to learn about computer networking and “how the internet works,” with network security a plus.
- Manage and prioritize competing portfolio demands, aligning internal resources with the highest-impact commercial and retention goals
- Expertise in SaaS retention and sales process and excellent knowledge of value driven sales.
- Excellent problem solving skills with the ability to creatively achieve resolutions.
How they work
- Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.
Eligibility
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare’s equity plan. export laws without sponsorship for an export license.
How to apply
- Cross-Functional & Operational Management Develop and maintain long-term relationships with stakeholders in your account portfolio.
- Manage and prioritize competing portfolio demands, aligning internal resources with the highest-impact commercial and retention goals Expertise in SaaS retention and sales process and excellent knowledge of value driven sales.
- Please tell us if you require a reasonable accommodation to apply for a job.
- If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St.
About Cloudflare
✓ Verified
We're not looking for people who wait for a polished roadmap. We're looking for builders — people who spot the "normalized" problem everyone else has learned to live with and have the curiosity and drive to fix it. Our culture is built on iteration, leveraging AI to move faster and sharing every improvement across the team. If you value curiosity over bureaucracy and see AI as a partner in solving hard problems, you'll fit right in.
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