About the role
, we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.
Responsibilities, requirements, fit, evidence and preparation are organized here. The original posting stays available for final verification.
What they’re looking for
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- 2–4 years of B2B Customer Success experience, with a track record of managing and growing a portfolio of accounts in a subscription-based model.
- Proven ability to drive platform adoption and demonstrate value to clients — turning usage data and client outcomes into compelling renewal and expansion conversations.
- Commercial instinct — you understand that CS is a revenue function and you approach client conversations with that mindset.
- Strong relationship-building skills — you can build trust with operational contacts and progressively develop access to more senior stakeholders.
- Proactive and organised — you manage a portfolio with structure, maintain accurate records, and never let a renewal sneak up on you.
- Comfortable with data — you can analyse usage reports, health scores, and account trends to identify risk and opportunity.
- Collaborative partner to sales — you understand where CS ends and commercial ownership begins, and you work the boundary effectively.
How they work
- Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo.
- Join us and benefit from: Work from abroad up to 30 calendar days a year Hybrid work and flex-time International team and social events Subsidized urban mobility and access to fitness and wellness options Free access to Langdock and all its amazing functionalities Career & training opportunities Attractive locations and modern offices Mental health support with OpenUp Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.
Eligibility
By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.
How to apply
- Your role Own day-to-day client relationships across a portfolio of KAM accounts, building trusted partnerships with key stakeholders across research, insights, strategy, and increasingly at VP and Director level.
- Maintain an up-to-date account health picture for every account in your portfolio — usage trends, stakeholder changes, risk signals, and expansion indicators.
- Your profile 2–4 years of B2B Customer Success experience, with a track record of managing and growing a portfolio of accounts in a subscription-based model.
- Proactive and organised — you manage a portfolio with structure, maintain accurate records, and never let a renewal sneak up on you.
Benefits & working conditions
- In addition to our great team, culture, and our shared goal of empowering people with data, there are many other things that make Statista a great place to work! Join us and benefit from:
- Work from abroad up to 30 calendar days a year
- Hybrid work and flex-time
- International team and social events
- Subsidized urban mobility and access to fitness and wellness options
- Free access to Langdock and all its amazing functionalities
- Career & training opportunities
- Attractive locations and modern offices
- Mental health support with OpenUp
- Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.
- Find Jobs in United Kingdom on Arbeitnow
About Statista
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