About the role
The DCIM Program Leader role is the single point of ownership for the Nlyte platform across Cloudflare's global network of 330+ cities. You will architect our Workflow and Change Management policy, own the strategic vision, and help drive the deep integration necessary to establish Nlyte as the mandatory Single Source of Truth (SSOT), enabling the disciplined, high-velocity scale of our edge and core network.
Responsibilities, requirements, fit, evidence and preparation are organized here. The original posting stays available for final verification.
What you’ll do
- Own the successful deployment of CAPEX investments, ensuring our infrastructure scales ahead of demand.
- Collaborate strategically with cross-functional partners including Project Managers, Capacity Planning, Finance, and Security to deliver on ambitious group initiatives.
- Manage key third-party vendors and contractors, holding them accountable for performance and service level agreements (SLAs).
- Drive a culture of continuous improvement by championing standardization, optimization, and automation.
- Own incident response, root cause analysis (RCA), and executive-level communication during critical events.
- Foster a best-in-class operations team by bringing fresh perspectives, leadership acumen, and a focus on employee engagement.
- Change Policy Architect: Design and enforce the global DCIM Workflow and Change Management policies (MAC process), ensuring strict ITIL/ITSM compliance across IT, Facilities, and Deployment teams worldwide.
- Technical Integration Leader: Support the complex, bi-directional API/database integration between Nlyte and core enterprise systems (ERP, CMDB, etc) to automate asset management and trigger workflow requests.
- Capacity Strategy: Partner with the DCIM Analyst and our Capacity Planning team to develop forward-looking capacity models, ensuring resource availability and optimization for new services like Workers AI and R2.
- Governance & Leadership: Establish and track key operational metrics (e.g., Workflow Compliance KPIs, Data Accuracy Rate), providing executive reporting on infrastructure risk.
- Lead and mentor the DCI Administrator and Analyst and members across the Infrastructure Engineering organization.
How they work
- Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.
Eligibility
Change Policy Architect: Design and enforce the global DCIM Workflow and Change Management policies (MAC process), ensuring strict ITIL/ITSM compliance across IT, Facilities, and Deployment teams worldwide. or Seattle based hires: Estimated annual salary of $165,000 - $227,000 Equity This role is eligible to participate in Cloudflare's equity plan. export laws without sponsorship for an export license.
How to apply
- This role is for a hands-on leader who can rapidly learn, adapt, and apply learnings to enable fast and sustainable growth.
- Application Deadline: November 23, 2026 For Washington D.C.
- Please tell us if you require a reasonable accommodation to apply for a job.
- If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St.
Benefits & working conditions
- Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
- Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
- Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
- Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
About Cloudflare
✓ Verified
We're not looking for people who wait for a polished roadmap. We're looking for builders — people who spot the "normalized" problem everyone else has learned to live with and have the curiosity and drive to fix it. Our culture is built on iteration, leveraging AI to move faster and sharing every improvement across the team. If you value curiosity over bureaucracy and see AI as a partner in solving hard problems, you'll fit right in.
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