About the role
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.
Responsibilities, requirements, fit, evidence and preparation are organized here. The original posting stays available for final verification.
What you’ll do
- Serve as a trusted advisor to key enterprise customers, providing strategic recommendations and technical insights to drive success with Cloudflare’s solutions, specifically Workers and Workers AI platforms.
- Lead architectural discussions, design sessions, and solution reviews to ensure the optimal application of Cloudflare’s offerings in customer environments.
- Diagnose complex technical issues and deliver effective, strategic solutions in close collaboration with support and product teams.
- Manage and navigate complex configurations, utilizing Infrastructure as Code (Terraform) to ensure operational stability for customers.
- Partner with Sales, Customer Success, Support, Partners, Product Management, and Engineering to ensure customer insights directly influence the product roadmap and enhance the overall experience.
- Advise customers on industry best practices for security, network optimization, scalability, and performance tuning tailored to their specific operational needs.
- Stay current with industry trends and evolving Cloudflare solutions to provide forward-thinking guidance and configuration enhancements.
What they’re looking for
Select a requirement to inspect fit, evidence or application context.
- In Depth Experience in a technical customer-facing role such as Solutions Architect or Technical Account Manager, ideally within cloud networking, security, or web infrastructure.
- Extensive knowledge of Cloudflare’s Application and Security portfolio (DNS, WAF, DDoS, Bot Management, CDN) and cloud infrastructure.
- Hands-on experience protecting and securing web applications, APIs, and web services using WAF, DDoS, DNS, and Bot Management tools.
- Proven ability to work with Cloudflare products within Enterprise-level accounts.
- Exceptional written and verbal communication skills, with the ability to present complex topics effectively to both technical and non-technical audiences.
- Strong consultative skills with a track record of successfully solving complex technical problems in customer environments.
- Ability to translate customer requirements into practical, scalable solutions that align with Cloudflare’s technology stack.
How they work
- Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.
Eligibility
export laws without sponsorship for an export license.
How to apply
- Extensive knowledge of Cloudflare’s Application and Security portfolio (DNS, WAF, DDoS, Bot Management, CDN) and cloud infrastructure.
- Please tell us if you require a reasonable accommodation to apply for a job.
- If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St.
About Cloudflare
✓ Verified
We're not looking for people who wait for a polished roadmap. We're looking for builders — people who spot the "normalized" problem everyone else has learned to live with and have the curiosity and drive to fix it. Our culture is built on iteration, leveraging AI to move faster and sharing every improvement across the team. If you value curiosity over bureaucracy and see AI as a partner in solving hard problems, you'll fit right in.
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