About the role
We're looking for a proactive, detail-oriented, and AI-savvy Head of Customer Success to own the onboarding and lifecycle management of B2B customers within the qiibee ecosystem (partnered with Miles & More, Etihad Guest, and more). In this role, you'll combine customer empathy with AI-powered workflows to lead customers through every stage — from technical setup to live launch, campaign optimization, and ongoing success management. You'll be the key point of ownership for customer relationships, ensuring each customer maximizes the value of their loyalty partnership through proper visibility, communication, and engagement — supported by AI at every step.
Responsibilities, requirements, fit, evidence and preparation are organized here. The original posting stays available for final verification.
What you’ll do
- Own the
What they’re looking for
Select a requirement to inspect fit, evidence or application context.
- Fluent in English;
How they work
- Benefits 🚀 Benefits: Fully remote work Competitive monthly salary package Equity share and qiibee tokens (QBX), sharing in our success Fast-paced remote startup environment 💫 About us: At qiibee, we're on a mission to turn loyalty currencies into one of the world's largest payment methods.
About qiibee
✓ Verified
At qiibee, we're on a mission to turn loyalty currencies into one of the
If this one isn’t right.
Related live opportunities you can compare without restarting your search.
Discovery source
Aptiora keeps the source available for trust and final verification while the working experience stays here.