Implementation Specialist

About the role

Metaview is an AI company focused on recruiting. We build AI agents that help world-class companies hire with radically more speed and precision. We automate the toil, and augment the human for companies like Brex, Affirm, Deel, Sierra, and Airtable.

What you’ll do

• Run the implementations for our most strategic customers: work through the plan for each new account, drive the setup, keep it on track, and make sure the customer always knows what happens next.
• Build each customer’s version of Metaview: a lot of this is prompt engineering. You’ll write the instructions that tell Metaview's agents what a great candidate looks like for each role, give the agents context on the company and how it hires, build note templates around the customer's real interview process, and connect Metaview to their ATS and the rest of their stack. You’ll move customers onto the more advanced features once the basics are working.
• Run the trainings: end user sessions, hiring manager onboarding, custom loom videos. Success is sustained and increasing usage from all users across all parts of the platform.
• Watch adoption: spot the teams and users who haven't landed and go back in with targeted training or config changes. You're the customer's first call during the onboarding period, and you know when to pull in the rest of the team.
• Leave things reusable: turn what you build into assets the next implementation can use, and share what you're learning about what makes onboarding land.

Benefits & working conditions

• The best co-workers you’ll ever have, in an environment that fosters cohesion, collaboration, and performance.
• Supreme rate-of-learning as we re-orient how the world works with AI.
• High compensation, through cash and equity.
• WFH & learning allowance to set up your own space, plus expense any books/resources/tools you'll need for your role.
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