Manager, Software Engineering - Observability

About the role

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s Observability engineering team builds and operates the systems that give us deep visibility into the health, performance, and efficiency of our platform.

What they're looking for

✦ Select any requirement to ask Aptiora about your fit, evidence or application.

• Experience building observability, telemetry, data infrastructure, or evaluation systems for AI or machine learning products, including familiarity with LLM traces, prompt and model versioning, classifiers, and offline or online eval workflows.
• Experience designing or evolving company-wide observability standards, shared libraries, and agent/operator-based integrations.
• Background in cost optimization for infrastructure or observability tooling, including vendor negotiations and usage modeling.
• Experience applying AI or machine learning techniques to anomaly detection, root cause analysis, or operational automation.
• Familiarity with OpenTelemetry and modern instrumentation frameworks across multiple programming languages.
• Experience scaling and mentoring high-performing engineering teams through platform expansion or significant architectural change.