LocationLondon, England, United Kingdom
Work styleNot specified
TypePermanent
ScheduleFull time
Remuneration£42k–44k
Start dateAV team members must be able to quickly adapt to…
DeadlineNot stated
Required languagesNot stated
About the role
📍 Central London | 💼 Permanent, Full-Time | 💰 £42,000 - £44,000 + Bonus & Benefits
Stay in Aptiora while you decide.
Responsibilities, requirements, fit, evidence and preparation are organized here. The original posting stays available for final verification.
What you’ll do
- Acting as a technical resource and point of escalation when troubleshooting issues.
- Respond to and manage client escalations effectively by maintaining efficient communication between all relevant stakeholders.
- Daily room checks undertaken at the start/end of the day, such checks will take into consideration room criticality and any known hardware issues etc.
- Completing paperwork for each job attended.
- Communicate identified faults in a clear and detailed manner to our helpdesk colleagues and, where appropriate, to client stakeholders.
- Explain faults to the client in a way they can understand, convey the issue and what will be done to fix the problem within the agreed SLA.
- Fault finding of audio visual and video conferencing systems to a high level, under pressure.
- A good understanding of computer software and hardware systems.
- Maintaining site surveys and asset registers.
Conditions
- Senior AV Technician 📍 Central London | 💼 Permanent, Full-Time | 💰 £42,000 - £44,000 + Bonus & Benefits Join a Prestigious Central London Venue ROLE SUMMARY As a Kinly AV Senior Technician you will be expected to support the requirements of the company by providing support of AV & VC equipment across the business, leading and taking responsibility for 2nd and 3rd line technical faults.
Eligibility
Presenting oneself professionally with a friendly and outgoing demeanor is essential, coupled with a positive attitude.
About Kinly
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