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Cloudflare

Senior Customer Experience Manager

HybridEnglishHybridAbout Us At Cloudflare, we are on a…
StrategyOperationsProject ManagementEngineeringAI & Data
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LocationHybrid
Work styleHybrid
TypeNot specified
ScheduleNot specified
RemunerationAbout Us At Cloudflare, we are on a mission to help build…
Start dateAbout Us At Cloudflare, we are on a mission to…
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The opportunity

About the role

Manage customer engagement across the entire customer lifecycle, from onboarding through renewal.

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Responsibilities, requirements, fit, evidence and preparation are organized here. The original posting stays available for final verification.

Conditions

How they work

  • Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.

Eligibility

export laws without sponsorship for an export license.

How to apply

  • Cross-Functional & Operational Management Develop and maintain long-term relationships with stakeholders in your account portfolio.
  • Experience with project management, account portfolio planning, cloud implementation and prioritization.
  • The portfolio of this role will consist of ASEAN-based clients, for example in Indonesia, Malaysia, Singapore, Vietnam, Cambodia etc, so being able to speak either Bahasa Indonesia, Mandarin, or any other ASEAN language would be an added advantage to communicate with clients based there.
  • Please tell us if you require a reasonable accommodation to apply for a job.
  • If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St.
The organization

About Cloudflare

Verified

We're not looking for people who wait for a polished roadmap. We're looking for builders — people who spot the "normalized" problem everyone else has learned to live with and have the curiosity and drive to fix it. Our culture is built on iteration, leveraging AI to move faster and sharing every improvement across the team. If you value curiosity over bureaucracy and see AI as a partner in solving hard problems, you'll fit right in.

200active opportunities
10observed locations
2work modes observed
AITechnologyHealthPublic ImpactCybersecurityFinanceEducationAgrifood
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