About the role
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.
Responsibilities, requirements, fit, evidence and preparation are organized here. The original posting remains available in Source & verification at the end.
What you'll do
- Own the technical operation, engineering, and architecture of Cloudflare's global network, including planning, installation, and day-to-day management of hardware and software across the edge and backbone.
- Serve as a hands-on operational anchor for the team — diagnosing and resolving complex network faults, owning incident response end-to-end including on-call rotation, and contributing to post-incident reviews to drive continuous improvement.
- Build production AI agents for network operations. Design, ship, and own LLM-powered tools that integrate with our operational systems of record via tool calling. Ship them with evals, observability of agent decisions, cost tracking, and human-in-the-loop checkpoints where autonomous action carries blast radius.
- Apply AI to accelerate troubleshooting. Use and extend our internal AI platform (Workers AI, AI Gateway) to speed up root cause analysis, pattern recognition across faults, and operational decision-making under pressure.
- Architect network improvements that lower latency, reduce packet loss, and increase scale — optimising end user experience across Cloudflare's global infrastructure.
- Mentor and develop junior engineers on the team, setting technical standards, conducting structured troubleshooting sessions, and building a culture of operational excellence and continuous learning.
- Collaborate with internal teams on cross-functional network projects, contributing to design documentation, SOPs, and knowledge base articles that outlast any individual contributor.
Benefits & working conditions
- Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
- Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
About Cloudflare
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