Senior Solutions Engineer

About the role

As a Senior Solutions Engineer, you will be the primary technical resource for our Account Executive team. You will share your product and technical expertise through presentations, product demonstrations, and technical evaluations (Proof Of Values). As the technical expert, you will work with clients to understand their requirements and pain points, then design the right solution for their business needs. During the sales cycle you will guide clients through trials and POVs, demonstrating Sumo Logic’s ability to meet and exceed their requirements and building a positive relationship that will provide continuous value to our customers.

What you’ll do

• Partner with the Account Executives to understand customer challenges and mains, and articulate Sumo Logic’s value proposition, vision, and strategy to customers
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase 
• Be successful working with all levels of an organization, from executives down to individual developers and Site Reliability Engineers
• Deliver product and technical demonstrations of the Sumo Logic service
• Work cross functionally with Product Management and Engineering to improve the Sumo Logic service based on your experience with customers

What they’re looking for

✦ Select a requirement to inspect fit, evidence or application context.

• B.S. in Computer Science, Engineering, or a related field; M.S. in Computer Science, Engineering, or a related field (preferred)
• 5+ years as a Solutions Engineer (preferred), Solutions Architect (preferred), Sales Engineer (preferred), Implementation Consultant, Support Engineer, Site Reliability Engineer, or a Software Developer with experience leading projects and/or working with customers
• Hands on knowledge of Security related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, CASB, etc
• Experience with open source collections (Telegraf, FluentBit, FluentD, Open Telemetry, etc.) (preferred)
• Experience with leading and running technical validations like Proof of Value (preferred)
• Experience selling and working with pure SaaS solutions in multi-tenant architectures
• Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure (certification is preferred)
• A broad background and understanding of technical infrastructure (servers, networking devices, storage, etc.)
• Modern application architecture (micro-services, containers) understanding and experience working with Kubernetes, Docker, and/or Lambda (preferred)
• Experience with various monitoring tools like Splunk, Datadog, Elastic, New Relic, etc. (preferred)
• Comfortable working in a dynamic, fast-paced startup environment and experience at a successful startup (preferred)
• Strong written and verbal communication skills, as well as business and technical acumen