LocationDublin, Ireland; Paris, France
Work styleHybrid
TypeNot specified
ScheduleNot specified
RemunerationAs an Enterprise Customer Success Manager, you will proactively drive new product…
Start dateAt Datadog, we place value in our office culture -…
DeadlineNot stated
Required languagesWhat You’ll Do: Partner with Enterprise Account Executive and Solution…
About the role
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
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What they’re looking for
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- Customer-centric with 3+ years in a Customer Success or Account Management role
- Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
- Knowledgeable in working with Fortune 1000 companies and global brands across all industries
- A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals
- Experienced in the B2B tech space or with SaaS companies
- Able to travel for customer onsite visits and events as required
- Fluent in written and spoken French and English
How they work
- At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.
- We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
- #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.
How to apply
- What You’ll Do: Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers Proactively build relationships with customers to achieve loyalty and advocacy within their organization Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal) Own and project manage the on-boarding process for new customers Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization With demonstrated understanding of observability and security platforms, align customers technical and business objectives to our platform offerings Who You Are: Customer-centric with 3+ years in a Customer Success or Account Management role Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts Knowledgeable in working with Fortune 1000 companies and global brands across all industries A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals Experienced in the B2B tech space or with SaaS companies Able to travel for customer onsite visits and events as required Fluent in written and spoken French and English Datadog values people from all walks of life.
- If you’re passionate about technology and want to grow your skills, we encourage you to apply.
- Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Benefits & working conditions
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
- Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
- #LI-Hybrid
About Datadog
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