About the role
BCIC Swiss GmbH | Best Connect International Company is looking for a (Schudle visit,on-site) "IT Support Specialist" in Germany . Tasks ➡️ Provide first- or second-level contact and problem resolution for customer issues. ➡️ Work with third-party vendors to remediate complex AV issues as needed. ➡️Provide timely communication on issue status and resolution. ➡️ Maintain ticket updates for all reported incidents. ➡️ Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized . ➡️ Should have basic knowledge of the Mac operating system to support Apple PC users. ➡️ Install, upgrade, support, and troubleshoot printers and computer hardware.
Responsibilities, requirements, fit, evidence and preparation are organized here. The original posting stays available for final verification.
What you’ll do
- ➡️ Provide first- or second-level contact and problem resolution for customer issues.
- ➡️ Work with third-party vendors to remediate complex AV issues as needed.
- ➡️Provide timely communication on issue status and resolution.
- ➡️ Maintain ticket updates for all reported incidents.
- ➡️ Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .
- ➡️ Should have basic knowledge of the Mac operating system to support Apple PC users.
- ➡️ Install, upgrade, support, and troubleshoot printers and computer hardware.
- ➡️ Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
- ➡️ Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
What they’re looking for
Select a requirement to inspect fit, evidence or application context.
- 1.Must hold a valid work permit in Germany
- 2.Several years of experience in the IT field
- 3.Local language (German) & English fluency mandatory .
Benefits & working conditions
- On-site role
- Stable ongoing project
- Professional and supportive work environment
- Opportunity for additional hours based on performance
- Potential for long-term engagement
- 1st November 2026
- Find Jobs in Germany on Arbeitnow
About BCIC Swiss GmBH
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