Lead, WFM Platform & Automation

About the role

We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work.

What they’re looking for

Select a requirement to inspect fit, evidence or application context.

• You understand WFM at a systems level, not just the workflows, but the logic underneath them, and you use that understanding to build things that actually work in production
• You're a builder at heart; you're not satisfied with workarounds when the right solution is an automated one
• You're comfortable owning decisions with real operational stakes, and you bring enough domain knowledge to make a compelling case when it matters
• You can move between deep technical work and clear communication with non-technical partners without losing anything in translation
• You're curious about the problem space, not just the tools, you want to understand why something breaks, not just fix it
• You're comfortable leading through influence, you don't need a formal mandate to shape how a team thinks about a problem

Helpful, not always essential

• Direct experience working for, or closely engineering solutions with, modern WFM vendors (e.g.,