About the role
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.
Responsibilities, requirements, fit, evidence and preparation are organized here. The original posting remains available in Source & verification at the end.
What you'll do
- Monitor and investigate the alerts to identify attacks
- Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation, when applicable
- Work with Engineering and Product teams to improve the products and tools
- Extensive communications with customers via chat, email, and phone
- Review the latest alerts to determine relevancy and urgency. Create new tracking tickets for alerts that signal an incident and require review or escalation
- Configure / Manage security monitoring rules and contribute to tool improvements
- Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious
- Participation in a weekend and holiday rotation required with main working hours 9 to 5 Pacific time
About Cloudflare
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