About the role
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As a Senior Data Analyst (m/f/d), you will join our global CRM team. This is an important role for CRM at Flix as we expand our capabilities, redefine our communication strategy and constantly optimize for maximum growth, as well as scalability and efficiency. We support global market growth with our marketing activities to increase repeated purchases and prevent churn. We always aim for cutting-edge technologies and a high level of innovation.
Responsibilities, requirements, fit, evidence and preparation are organized here. The original posting stays available for final verification.
What you’ll do
- Own CRM analytics and reporting across 45+ markets, delivering clear visibility into performance, customer behavior, and commercial impact
- Build and maintain Power BI dashboards providing real-time tracking of CRM performance, targets, and business trends
- Deliver actionable insights on campaign performance, drivers of customer behavior, value-generating segments, and cross-market differences
- Develop scalable, automated reporting solutions alongside deep-dive analyses and ad hoc business investigations
- Monitor and optimize key CRM KPIs (engagement, conversion, retention, reactivation, communication effectiveness) and customer lifecycle performance
- Partner with CRM, data, and product teams to improve segmentation, personalization, experimentation, tracking quality, and data reliability
- Evaluate A/B tests and proactively identify trends, anomalies, risks, and opportunities, presenting clear recommendations to senior stakeholders
How they work
- : We are an office-first company, but we offer flexibility to balance work and life.
- Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
- To view more local benefits specific to each office location, please check out this link: Locations - Flix Career Why Join Flix?
How to apply
- If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply.
Benefits & working conditions
- : 12 free Flix vouchers + 12 discount vouchers for friends & family.
About Flix
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