Support Engineer, AI Infrastructure & Tooling

Conditions

• This is a full-time role that can be held from one of our US hubs or remotely in the United States.

Eligibility

Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles.

How to apply

• Your work will help us bring the right context into customer conversations, automate complex workflows, and optimize both the customer and Specialist experience by applying AI where it can meaningfully improve support workflows, quality, and efficiency.
• If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways.
• We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment.
• By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.