M
M-KOPA

Telesales Representative – Inbound

AccraEnglishHybridApprenticeshipOur Customer Retention team is expanding and we…
OperationsSalesPartnershipsCustomer SuccessFinance
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At a glance
LocationAccra
Work styleHybrid
TypeApprenticeship
ScheduleNot specified
RemunerationOur Customer Retention team is expanding and we are looking for a…
Start dateAbout M-KOPA M-KOPA is a pan-African fintech redefining what financial…
DeadlineNot stated
Required languagesNot stated
The opportunity

About the role

Based in Accra, Ghana on a hybrid schedule and reporting to the Telesales Team Lead, the Telesales Representative – Inbound sits within M-KOPA's Customer Retention group. You'll be the voice customers hear when they're ready to grow — helping them upgrade devices, access new services, and make the most of their M-KOPA relationship. This is sales, retention, and customer success rolled into one.

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Conditions

Conditions

  • M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

How they work

  • Role Overview Based in Accra, Ghana on a hybrid schedule and reporting to the Telesales Team Lead, the Telesales Representative – Inbound sits within M-KOPA's Customer Retention group.
  • The Honest Part This is a hybrid role with real daily targets.

How to apply

  • Women, minorities, and people with disabilities are strongly encouraged to apply.
The organization

About M-KOPA

Verified

M-KOPA Mobility is on a mission to make clean, affordable transportation a reality for everyday people across Africa. Through our asset financing model, we're putting motorcycles and electric vehicles into the hands of riders and entrepreneurs who would otherwise be locked out of ownership, giving them the tools to earn more, move freely, and build better lives. We're not just a financial services company with vehicles attached. We're building the infrastructure, technology, and customer experience that makes sustainable mobility accessible at scale across Kenya and growing. The Mobility team operates with the energy of a startup backed by the resources and data capabilities of one of Africa's most innovative Fintechs. If you want to work on problems that matter, in a team that moves fast, and see the direct impact of your work on people's livelihoods every day; this is where you want to be.

28active opportunities
12observed locations
3work modes observed
FinanceE-commerceAITechnologyEnergySustainabilityMobilityManufacturing
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