Customer Marketing Manager

How they work

• At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.
• We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
• #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation.

How to apply

• What You'll Do: Source and track opportunities to promote customer wins by working with cross-functional partners across product marketing, partner marketing, sales, customer success, marketing operations, demand generation, and more Track and report on program performance, including participation rates, customer reception, content output, and influenced pipeline and closed deals Build a portfolio of customer advocates through online and in-person engagements to source strong stories and promotional opportunities Interview customers and product leaders — in-person and on camera — to produce customer marketing assets, like case studies, video testimonials, promotional quotes, and slides Design, deliver, and continuously optimize programs and incentive strategies that attract customers to participate in advocacy activities Lead programs that drive high-quality customer reviews to peer review sites such as Gartner Peer Insights, G2, and TrustRadius Influence how the broader team operates by modeling best practices, championing process improvements, and driving adoption of AI tools and cross-team efficiencies Who You Are: You have 4+ years of experience in customer marketing and/or advocacy for a B2B technology company Exceptional communication (verbal and written) and interpersonal skills, capable of building strong relationships with customers and internal teams Proficient in CRM and business analytics tools, like Salesforce, Metabase, and Tableau Excellent organizational skills and the ability to manage multiple projects simultaneously You have a Bachelor’s degree in Marketing, Business, Communications, or a related field Datadog values people from all walks of life.
• If you’re passionate about technology and want to grow your skills, we encourage you to apply.
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