About the role
TAMs are technical experts who provide paid "white glove" technical services to our largest customers, supporting adoption and providing guidance across the comprehensive Datadog product suite. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.
Responsibilities, requirements, fit, evidence and preparation are organized here. The original posting stays available for final verification.
What they’re looking for
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- 8+ years leading Professional Services, TAM, or Sales Engineering teams, with demonstrated success scaling an organization from fewer than 25 to 50+ headcount.
- Experience managing managers: you hire and develop first-line leaders and have a track record of building leadership depth within your orgs.
- Commercially minded, with direct experience selling or co-selling services and a history of growing services revenue; you position TAM as a value driver, not a cost center.
- Technically fluent across infrastructure, cloud platforms (AWS, Azure, GCP), observability, and monitoring, credible with practitioners and C-level executives alike.
- A strategic operator who pairs vision with execution: you set direction, build the systems to support it, and develop your team's ability to operate independently.
- 3–5+ years earlier in your career as a TAM, Solutions Architect, or equivalent client-facing technical IC, giving you firsthand credibility with your team.
- Willing and able to travel up to 50% of the time across the EMEA region.
Helpful, not always essential
- Experience redesigning organizational structures mid-growth: building new team shapes or specializations as a business scales.
- Track record evangelizing cloud adoption, observability, or security to C-level and board-level stakeholders across EMEA.
- Hands-on experience with Datadog or other leading cloud monitoring and observability platforms.
- Multilingual or deep experience navigating multi-cultural teams across EMEA markets.
How they work
- At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table.
- We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
Eligibility
Datadog is seeking a Director, Technical Account Management (TAM) for the EMEA region to join our high-growth organization and world-class Technical Post Sales (TPS) Team. This is a senior leadership role where you will set the technical post-sales vision for all of EMEA, own executive relationships with key accounts, evangelize the TPS offering at scale, and grow services revenue across the region. What You'll Do: Scale the EMEA TAM organization from 25–30 to 50–70+, hiring first-line leaders, designing team structures, and building systems that sustain quality through rapid growth.
How to apply
- If you're passionate about technology and want to grow your skills, we encourage you to apply.
- Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Benefits & working conditions
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
- Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
About Datadog
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